Education:
Minimum: Associates degree, graduate of technical school, or related technical background.
Preferred:
License/Certifications:
Crisis Prevention Intervention Instructor upon hire required.
Experience:
Minimum: Comprehensive hands on AV equipment troubleshooting experience.
Preferred: Two years related work experience including professional presentation skills/experience.
Other:
Minimum: Excellent technical knowledge of teleconferencing, presentation, and other AV hardware.. Good knowledge of current network protocols, operating systems, software and standards. Mechanically inclined. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals and procedural documentation. Ability to conduct research into hardware products as required. Effective interpersonal skills and relationship building skills. Strong customer service orientation. Strong written and oral communication skills. Understanding of the organization's goals and objectives. Self motivated and directed. Keen attention to detail. Analytical and problem solving abilities. Able to prioritize and execute tasks. Experience working in a team-oriented collaborative environment.
Preferred: Healthcare experience