Retail Facilities Manager, West Coast
Kering - Los Angeles, California
Role Mission
Reporting to Kering Americas Regional Facilities Manager, the Kering Facilities manager ensures the ongoing facilities activities of Bottega Veneta and Saint Laurent retail stores. S/he is responsible for the stores maintenance in order to project an exceptional brand image and provide a superior customer experience. S/he works closely with stores managers and contractors to identify problems develop solutions and review estimates. The scope includes negotiating with service providers to put in place maintenance contracts and better anticipate costs. A great communication with the global facilities management teams of the brands is required.
Key Accountabilities
Strategies & objectives
-
Be an in house expert of all stores equipment to anticipate and create a repair and maintenance strategy
-
Define facility guidelines and procedures in accordance with Group policies and law requirements. Conduct regular store visits to ensure compliance.
-
Develop a regional facility network between brands in order to create value through experience and suppliers sharing
Operations
-
Run an initial audit of all stores to assess their condition and create a facility management strategy ( repair and maintenance services on prevention and recurring services)
-
Support the stores in sourcing, quoting and hiring best in class outside contractors and service technicians by leveraging on brands needs and experience.
-
Partner with Indirect Purchasing to launch tenders to better monitor spend and achieve savings accross all brands
-
Effectively manage all landlord tenant coordinator and contractor relationships to successfully resolve any disputes or conflicts that may arise.Reporting
-
Support the brands to develop and maintain facilities budgets based on aging schedules and forecasts with all decisions made in conformance with budget expectations.
Communication
-
Responsible for leadership and supervision of facilities teams to create and comply with brand standards, policies and procedures
- Minimum of 4-year experience in Facilities operations in Luxury retail industry, including building infrastructure.
- Knowledge of standard quality means and materials in construction and millwork
- Must have a good budgeting and general math skills
- College/Master degree with technical studies background
- Fluency in English, knowledge of Spanish is a plus
- Good interpersonal skills
- Customer service focused
- Attitude to team working
- Strong problem solving skills
- Ability to work in a fast paced environment and adapt to different brands cultures and stakeholders
- Proficient in Word, Excel, Power Point
Posted: 30+ days ago
About Kering
Who we are Kering is a growing Group of 20 high-profile, profitable brands that create apparel and accessories for the luxury and sport & lifestyle markets. Luxury: Gu... more
